When you arrive, please call the clinic to let us know that you have arrived and which parking spot you are in.
Please keep your pet in your car with you until your appointment is starting. We have found that preventing the cats and dogs from meeting in the lobby helped reduce their stress and made for better visits. An animal health technician will come meet you at your car to gather information for the veterinarian and get the needed materials prepared for your visit. You will be guided to the exam room when your appointment starts by the technician, who will remain with your pet throughout the duration of their visit to the clinic. If you have questions at any point, please ask your technician!
While our doctors only speak English, many of our technicians are bilingual and would be happy to explain things in French. Please let us know when booking your appointment if you would like a bilingual technician.
Please make sure to bring a leash and collar/harness or carrier to transport your pet safely in and out of the clinic. If you have not brought one, please let the team know, and one will be loaned to you for the appointment.
If you have any questions, please call the clinic at 613-678-3678.